What we collect
When you contact us, we may receive the name, email address, device details, and message you choose to share. Our website may also receive basic technical information needed to keep pages secure and reliable.
How we use information
We use information to respond to support questions, help with setup, manage plan conversations, improve the website, and meet legal obligations. We do not sell personal information.
Messages and third parties
If you choose WhatsApp or email, your message is also processed by that provider under its own privacy policy. We use carefully selected hosting, analytics, and communication services only where they help us operate Epixi IPTV.
Retention and your choices
We keep information only as long as it is reasonably needed for support, security, or legal purposes. You can ask what information we hold, request a correction, or ask us to delete it by emailing support@epixiiptv.com.
Contact
Questions about this policy can be sent to support@epixiiptv.com.